Thank you for your interest in Utility Services with the City of Riverton. The services provided are an all inclusive package (where all services are available) which include water, sewer, and sanitation. The billing cycle is from the 15th through the 15th of each month. Utility bills are sent out the 3rd week of the month and are due on the 15th of the following month. For example, the bill for services from January 15th - February 15th will be mailed out around the 20th of February , and will not be due until March 15th. Please note, payments are due on or before the 15th of the month.
ATTENTION PROPERTY RENTERS: If you are renting a property, a Renter's Security Deposit of $150.00 is required to transfer services into your name. The deposit is refundable to you at the time you move out of the property, given the account is current. There is also a service transfer fee of $10.00 required of all new tenants, owners or renters.
ATTENTION PROPERTY OWNERS: If you own the premises on which utility services are provided, you will be held liable for all services provided to the property, per city code. If a renter moves out of the property and there is a balance left on the account, the property owner is liable for these charges. The Utility Department sends a notification bill to the property owners when a tenant is past due and the services are subject to disconnect.
WE ARE AGGRESSIVE IN COLLECTION OF PAST-DUE UTILITY ACCOUNTS. If services are shut off, the entire balance of the account must be paid in full, along with the appropriate reconnect fee. ($50 if reactivated during the hours of 7:00 am to 5:00 pm Monday through Friday; $150 if turned on at any other time). Absolutely no payment arrangements may be made after service has been shut off, per city code.
For your convenience, we offer several payment methods:
Automatic Payment - The balance of the account is withdrawn directly from the checking or savings account designated by you on the 15th of each month.
E-Pay - Enter the web id number from your bill card to pay the balance on the account. (Please allow 3-5 business days for processing.)
Drop Box - There is a red drop box in front of City Hall which is checked daily. Payments received after 3:00 p.m. will be processed on the next business day.
Payments are due on or before the 15th of the month.
Curbside Recycling - The City of Riverton offers curbside recycling to residential customers, at no additional cost. When participating in this program, your garbage bill will be reduced to a monthly minimum dependent on your container size. Please see Sanitation Rates for actual rate pricing. Sign up by calling (307)857-7744.
Go Green - Paperless billing is available at no cost. You have the option of receiving your monthly bill via email, US mail, or both. To sign up for paperless billing, please provide your email address to our office. We will set it up to be effective immediately. Paperless billing will allow you to receive your bill the very day that it is generated.
Contact Mia Harris, Business Services Manager at 307-856-9120, email her at firstname.lastname@example.org, or visit her at City Hall, 816 N. Federal Boulevard